Shipping Policy
š¦ Order Processing & Dispatch
- Orders placed during any sale or promotionsĀ can only be cancelled before fulfillment. In such cases, refunds will be issued exclusively as store credit. Refunds to the original payment source will not be entertained under any circumstances. Once an order has been fulfilled, it cannot be cancelled or modified during sale or promotional periods.Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā
-
For Prepaid and Partial COD orders: Orders are dispatched within 48 working hours unless otherwise mentioned.
-
For COD orders: Dispatch will happen within 48 hours of order confirmation via phone call.
-
If there is any delay in dispatch, you can contact us via Customer Care, Instagram, or WhatsApp for an update.
ā±ļø Delivery Timeline
-
After dispatch, delivery usually takes 3ā7 working days, unless there's a courier delay.
-
If the order is not getting attempted or delayed, please reach outāwe will ensure it is delivered or reshipped.
š° Shipping Charges
-
Orders below ā¹798: ā¹150 shipping charge applies.
-
Orders above ā¹798: Free shipping.
šø COD (Cash on Delivery) Orders
-
COD is available for orders up to ā¹5000.
-
A COD charge of ā¹150 will apply.
-
A confirmation on call is required before dispatch. You should receive a call within 24 hours of placing the order. If you miss the call or donāt receive it due to any issue, you can call us back on our Customer Care number during our working hours (mentioned below) to confirm your order.
-
Orders will only be dispatched after confirmation.
-
Repeated refusal of COD orders may lead to COD being disabled for future orders.
š§¾ Partial COD Orders
-
Available for orders above ā¹798.
-
Pay ā¹300 advance at checkout, and the rest upon delivery.
-
No shipping or COD charges apply.
-
Once dispatched, cancellation is not possible. If cancelled after dispatch, the ā¹300 advance will be non-refundable.
-
If the order is refused or cancelled at the time of delivery, the order will be marked cancelled and the ā¹300 will not be refunded.
-
For any delays or issues with delivery, contact us via Customer Care, Instagram, or WhatsApp, and weāll arrange a resolution.
Our Customer Care Timings:
Monday - Friday : 10AM - 6PM
Saturday : 11AM - 3PM
Customer Care Number: +91 8104478028.
