Order Enquiries

You can track your order by logging into your account on our website and heading over to “My Orders” section in the main menu. Also, once your order has been shipped you will receive the tracking details via sms and email.

You can exchange/ return your order, provided you contact us regarding the same via email(help.modestessentials@gmail.com) or phone (+91 9920200565) within 24 hour of receiving the order. Orders placed during the sale and COD orders cannot be returned for a refund, however they can be exchanged.

We ship hundreds of orders throughout the day. In the event you received an incorrect product, please email help.modestessentials@gmail.com with your online order receipt and a picture of the product you received. As soon as we get the proper information, we will take care of the issue  as promptly as possible.

Here at Modest Essentials  we strive to ensure that all of our products are of the most pristine quality and condition. However, in the rare event that the product is not of our standards, we ask that you contact our team at help.modestessentials@gmail.com so we can assist you in a product replacement.


Shipping

All orders other than ones for customized products, ship out within 24 hours of receiving them. In case your order is delayed for some reason, you will receive an intimation from our team regarding the same. Customised products take 5-6 days to ship out.

Yes, we do provide Cash on delivery for selected pin codes in India.


Yes, we offer free shipping for all prepaid orders placed from within India. Cash on Delivery orders are charged Rs. 150.

Shipping charges for international orders is calculated directly on the checkout page.


General Queries

Yes, we do accept wholesale enquiries from stores. You can apply for wholesale here.

Unfortunately, unless stated otherwise, only ONE active promotional or discount code can be applied to an order.  

We’re always looking to add new talent to our team, you can apply for our available job profiles here.


International Shipping

Yes we do ship internationally to a selected number of countries. You can check the countries we ship to here.

Modest Essentials will not be responsible for any customs duties or taxes charged for import on International orders. If any customs duty is charged. The customer will  have to pay the customs duty if any is charged.