Shipping Policy
📦 Order Processing & Dispatch
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For Prepaid and Partial COD orders: Orders are dispatched within 48 working hours unless otherwise mentioned.
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For COD orders: Dispatch will happen within 48 hours of order confirmation via phone call.
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If there is any delay in dispatch, you can contact us via Customer Care, Instagram, or WhatsApp for an update.
⏱️ Delivery Timeline
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After dispatch, delivery usually takes 3–7 working days, unless there's a courier delay.
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If the order is not getting attempted or delayed, please reach out—we will ensure it is delivered or reshipped.
💰 Shipping Charges
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Orders below ₹798: ₹150 shipping charge applies.
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Orders above ₹798: Free shipping.
💸 COD (Cash on Delivery) Orders
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COD is available for orders up to ₹5000.
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A COD charge of ₹150 will apply.
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A confirmation on call is required before dispatch. You should receive a call within 24 hours of placing the order. If you miss the call or don’t receive it due to any issue, you can call us back on our Customer Care number during our working hours (mentioned below) to confirm your order.
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Orders will only be dispatched after confirmation.
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Repeated refusal of COD orders may lead to COD being disabled for future orders.
🧾 Partial COD Orders
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Available for orders above ₹798.
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Pay ₹300 advance at checkout, and the rest upon delivery.
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No shipping or COD charges apply.
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Once dispatched, cancellation is not possible. If cancelled after dispatch, the ₹300 advance will be non-refundable.
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If the order is refused or cancelled at the time of delivery, the order will be marked cancelled and the ₹300 will not be refunded.
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For any delays or issues with delivery, contact us via Customer Care, Instagram, or WhatsApp, and we’ll arrange a resolution.
Our Customer Care Timings:
Monday - Friday : 10AM - 6PM
Saturday : 11AM - 3PM
Customer Care Number: +91 8104478028.